Therapy Services

Life can have unexpected and overwhelming twists and turns. Let West Rose help you navigate the journey! 

FEES & INSURANCE

As listed above, individual sessions vary by therapist, but reduced fee options are available to all West Rose clients, based on client income. As an out-of-network provider, West Rose does NOT currently accept any insurance. Fees for services are billed directly to clients as self-pay and clients are provided with a Good Faith Estimate prior to their first session. Clients may also be able to seek reimbursement from their insurance company for service fees that they have paid--West Rose can provide you with a monthly superbill to submit to your insurance company for this reimbursement. However, all clients seeking this option should contact their insurance company in advance to verify out-of-network benefits provided in their coverage and to confirm eligibility.

Good Faith Estimates: You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. This means that: (1) You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees; (2) You should make sure that you receive a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask for a Good Faith Estimate before you schedule an item or service; (3) If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill; (4) You should make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call West Rose at 502.208.8496.

Choosing a therapist is a big decision and finding the right fit is imperative. So, feel free to contact West Rose with questions or click below to schedule a free 15-minute phone consultation if you'd like to learn more!

Having trouble requesting an appointment? Call or text:

Dr. Shantel Crosby, LCSW at 502.208.8496

Chelsea Smith, LPCA at 502.771.2776